Frequently Asked Questions

GetOdoo is a comprehensive suite of open-source business applications designed to help companies manage their operations efficiently. It provides integrated solutions for CRM, sales, accounting, inventory, HR, project management, and more. Built on a modular architecture, GetOdoo allows businesses to start with essential apps and expand as they grow. The platform features a user-friendly interface, powerful automation capabilities, and seamless integration between modules, making it an ideal choice for businesses looking to streamline their operations and improve productivity.

GetOdooAi stands out with its all-in-one modular approach, allowing you to choose only the applications you need. Unlike traditional ERPs that force you into rigid structures, GetOdooAi offers flexibility and scalability. It features an intuitive user interface that requires minimal training, open-source transparency for customization, and a vibrant community ecosystem. The platform includes AI-powered features for automation and insights, real-time analytics, mobile accessibility, and significantly lower total cost of ownership compared to proprietary solutions. Plus, regular updates ensure you always have access to the latest features and security patches.

Absolutely! GetOdooAi is highly customizable to match your specific business needs. You can modify existing modules, create custom fields and workflows, design personalized dashboards and reports, and develop entirely new applications using the Odoo framework. The platform supports Python-based customization for advanced features, allows you to adjust user permissions and access rights, and lets you configure automated actions and email templates. With thousands of third-party apps available in the Odoo App Store, you can extend functionality even further. Our development team can also help you build bespoke solutions tailored to your unique requirements.

GetOdooAi is perfectly suited for small businesses and designed to scale as you grow. Start with just a few essential apps like CRM and invoicing, then add more modules as your needs expand. The platform offers affordable entry pricing with no hidden costs, an easy-to-use interface that doesn't require extensive training, and cloud or on-premise deployment options. Small businesses benefit from enterprise-level features without enterprise-level complexity, quick implementation times, and the ability to compete with larger competitors through improved efficiency. Many successful small businesses use GetOdooAi to manage their entire operation from a single platform.

We offer comprehensive support to ensure your success with GetOdooAi. Our support includes detailed documentation and video tutorials, 24/7 community forums with active users worldwide, dedicated email and chat support during business hours, and scheduled training sessions for your team. Premium support plans offer priority response times, direct phone support, dedicated account managers, and assistance with customization and development. We also provide regular webinars on new features, an extensive knowledge base with troubleshooting guides, and onboarding assistance to help you get started smoothly. Our goal is to ensure you maximize the value of your GetOdooAi investment.

Installing GetOdooAi is straightforward with multiple options to suit your needs. For cloud deployment, simply sign up for an account and your instance will be ready in minutes with automatic updates and maintenance included. For on-premise installation, you can download our installation package with step-by-step guides for Linux, Windows, or Docker deployment. We provide automated installation scripts for quick setup, detailed documentation for manual configuration, and system requirement checks to ensure compatibility. Our technical team is available to assist with the installation process, and we offer managed hosting services if you prefer a hands-off approach while maintaining control over your data.

GetOdooAi includes an extensive range of business applications covering all aspects of your operations. Core features include CRM for managing customer relationships and sales pipelines, accounting and invoicing with multi-currency support, inventory and warehouse management with barcode scanning, project management with task tracking and timesheets, and HR management including recruitment and payroll. Additional modules cover e-commerce, point of sale, manufacturing, marketing automation, helpdesk, website builder, and more. Each module is fully integrated, sharing data seamlessly across the platform. Advanced features include AI-powered analytics, workflow automation, custom reporting, mobile apps, and API access for third-party integrations.

Yes, GetOdooAi supports extensive integration capabilities with third-party software and services. It features a robust REST API for custom integrations, pre-built connectors for popular platforms like Shopify, WooCommerce, Magento, PayPal, Stripe, and major shipping carriers. You can integrate with email services, accounting software, payment gateways, social media platforms, and communication tools like Slack and Microsoft Teams. The platform also supports EDI (Electronic Data Interchange) for B2B transactions, webhooks for real-time data synchronization, and import/export functionality for data migration. Our developer community has created thousands of integration apps, and our technical team can help build custom integrations for your specific requirements.

GetOdooAi is designed to run efficiently on modern hardware. For on-premise deployment, we recommend a Linux-based server (Ubuntu 20.04 or higher preferred) with at least 2GB RAM for basic usage (4GB+ recommended for production environments). You'll need 10GB+ disk space depending on your data volume, a dual-core processor (quad-core recommended for larger deployments), and PostgreSQL 10+ as the database engine. The platform supports Python 3.7+ runtime environment and requires a modern web browser (Chrome, Firefox, Safari, or Edge). For cloud deployment, we handle all infrastructure requirements. The system can run on virtual machines, Docker containers, or dedicated servers, and scales horizontally for high-traffic environments.

Yes, GetOdooAi offers comprehensive multi-language support with over 30 languages available out of the box. You can easily switch between languages in the user interface, configure different languages for different users, create multi-language content for products, websites, and documents, and display prices and formats according to local conventions. The platform supports right-to-left (RTL) languages like Arabic and Hebrew, allows you to add custom translations for your specific terms, and includes translation management tools for maintaining consistency. Each user can set their preferred language independently, making GetOdooAi ideal for international businesses and teams working across different regions. Community translations are continuously updated to improve accuracy and coverage.

Absolutely! We offer a free trial so you can experience GetOdooAi firsthand before making any commitment. Our trial includes full access to all core modules for 30 days, no credit card required to start, demo data to help you explore features quickly, and access to documentation and tutorial resources. You can test the platform with your team, import sample data, configure it to match your workflows, and evaluate the user interface and functionality. During your trial, our support team is available to answer questions and provide guidance. You can also schedule a personalized demo with our product specialists who can walk you through features specific to your industry and business needs.

GetOdooAi offers flexible, transparent pricing based on the modules you choose and the number of users. We follow a per-user, per-month subscription model with different tiers: Community Edition (free and open-source with basic features), Standard Edition (includes essential business apps with support), and Enterprise Edition (advanced features, priority support, and premium modules). Pricing scales with your business—start with a few users and apps, then expand as needed. We offer annual discounts, custom quotes for large enterprises, and no hidden fees or surprise charges. Cloud hosting and on-premise licenses have different pricing structures. Educational institutions and non-profits may qualify for special discounts. Contact our sales team for a personalized quote based on your specific requirements.

GetOdooAi follows a regular update schedule to ensure you always have access to the latest features and improvements. Major versions are released annually with significant new features and enhancements, while minor updates and bug fixes are deployed monthly. Security patches are released immediately when needed to protect your data. Cloud customers receive automatic updates with zero downtime, while on-premise users can schedule updates at their convenience. Each update includes detailed release notes, migration guides, and backward compatibility information. We maintain long-term support (LTS) versions for businesses that prefer stability over cutting-edge features. Our update process is thoroughly tested, and we provide sandbox environments for testing updates before applying them to production systems.

Security is a top priority for GetOdooAi. We implement industry-standard encryption protocols including SSL/TLS for data transmission, encrypted database storage, and secure authentication mechanisms. The platform features role-based access control with granular permissions, two-factor authentication (2FA) support, regular security audits by third-party experts, and automatic backups with disaster recovery options. We comply with GDPR, SOC 2, and other international security standards, maintain audit logs for all user activities, and provide IP whitelisting and VPN support for enhanced security. Our cloud infrastructure uses redundant servers across multiple data centers, includes DDoS protection and firewall management, and undergoes continuous monitoring for suspicious activities. Regular security updates ensure protection against emerging threats.